Refund Policy

We’ve got all the details you need about our Refund Policy, from eligibility and timeframes to how refund requests are processed and approved. Learn how we handle cancellations, failed deliveries, and credits to ensure a smooth, transparent experience.

Effective Date: November 2, 2025

 

At Buy Instant Followers, customer satisfaction is our top priority. We always strive to deliver high-quality, reliable, and secure social media growth services that meet or exceed your expectations.

This Refund Policy outlines the circumstances under which refunds may be issued and the limitations that apply. By placing an order on our website, you acknowledge that you have read, understood, and agreed to this policy, as well as our Terms and Conditions and Privacy Policy.


1. General Policy

All purchases made through Buy Instant Followers are final once the order begins processing. Because our services are digital and start automatically after payment, refunds can only be granted under very limited circumstances as outlined below.

We encourage all users to read this policy carefully before placing an order.


2. Money-Back Guarantee

We offer a 30-day money-back guarantee on eligible purchases. You may request a refund within 30 days of your order date only if:

  • The service was not delivered as described, or

  • The delivery did not begin within a reasonable time frame, and

  • The issue could not be resolved through our customer support team.

To initiate a refund, please contact our support team with:

  • Your order ID

  • The service purchased

  • A clear explanation of the issue

Our team will review your request and respond within 3–5 business days.


3. Non-Refundable Situations

Refunds will not be granted in the following cases:

  • The order has already been partially or fully delivered.

  • The delay or reduction in engagement is caused by external factors such as platform updates, algorithm changes, or restrictions beyond our control.

  • The customer has violated our Terms and Conditions or attempted to misuse our system.

  • The user has changed their username, made their profile private, deleted content, or otherwise prevented proper delivery.

  • The order was made using free credits, promotional services, or discounts.

  • Dissatisfaction with the final result if the service was delivered as described (e.g., loss of followers over time or different retention than expected).

  • The customer opened a dispute or chargeback without contacting our support team first.


4. Retention & Replacement Guarantee

We stand by the quality of our services. If you experience a drop in followers, likes, views, or other engagement metrics within 60 days of your purchase, we will replace the lost engagement free of charge, provided:

  • The loss is verified through our delivery logs, and

  • The issue is not caused by external interference, such as account bans, name changes, or third-party actions.

To request replacements, contact our support team within the 60-day window with your order details.


5. Order Cancellations

You may request to cancel an order only if it has not yet started processing. Once delivery has begun, cancellations are not possible.

We recommend contacting our support team immediately after placing an order if you wish to cancel. Cancellation requests are handled on a case-by-case basis and must be confirmed in writing.


6. Chargebacks and Disputes

Initiating a chargeback or payment dispute without contacting our support team first is a direct violation of this policy and may result in:

  • Account suspension,

  • Permanent ban from future purchases, and/or

  • Reversal of delivered engagement metrics.

We maintain delivery records for all transactions and will provide documentation to payment processors in cases of fraudulent disputes.


7. Processing Refunds

Approved refunds are processed using the original payment method only. Please allow up to 10 business days for the refund to appear, depending on your bank or payment provider.

We do not issue refunds to alternate accounts, wallets, or third-party platforms.


8. Contacting Support

For all refund, cancellation, or replacement requests, please contact our support team through the Contact Form on our website.

Please include:

  • Your full name or order email address

  • Your order ID

  • A clear explanation of your issue

Our support team operates 7 days a week and will respond as quickly as possible.


9. Final Agreement

By placing an order on Buy Instant Followers, you confirm that:

  • You have read and agreed to this Refund Policy.

  • You understand that digital services begin processing automatically and may not be eligible for cancellation.

  • You will not file fraudulent disputes, chargebacks, or claims without contacting our team.


Important Notice

We are not affiliated with or endorsed by Instagram, Facebook, Meta, TikTok, YouTube, Twitter (X), LinkedIn, Pinterest, Threads, Spotify, SoundCloud, or any other platform.
All services are delivered “as-is,” and performance depends on multiple external factors outside our control.

Your use of our services indicates full acceptance of this Refund Policy.